Vol. 5, Issue 9  |  September 25, 2026

Anniversaries

Congrats to our August 2026 SIGHT Award Winners!

🎃Halloween Is Coming to RDI!

Hope you're ready for all kinds of spooky and fall-related activities!

Spooky season is almost here, and we’re getting ready for a month full of costumes, celebrations, and Halloween fun! 🎃 All RDI sites will be hosting their own version of a costume contest, so start planning your look now. The winner from each site will move on to a company-wide contest on RDI’s social media pages for a chance to claim the ultimate bragging rights! Keep an eye out for site-specific activities throughout October and into November, including Haunt the Cubes, Día de los Muertos celebrations, and more. 👻

☀️Summer Fun, East Coast Style

See the highlights in the slideshow video below!

The East Coast Summer Picnic at Miami Meadows was one for the books! 🌞 Thank you to everyone who brought their families and friends out for an afternoon filled with pizza, hot dogs, ice cream, snow cones, vendors, raffle prizes, and plenty of fun. And, of course, we can’t forget the flag football game for the ages 🏈 In the end, True Blue took the win, but Milford Machine put up one heck of a fight. Check out the photos and relive some of the day’s best moments!

Get Ready for Customer Service Week!

This year, we're going the extra mile

Customer Service Week is coming October 5–9, and it’s time to celebrate the incredible employees who make great customer experiences happen every day! 🎉 Our sites will be showing their appreciation throughout the week with activities, games, goodies, and plenty of surprises. Keep an eye on RDI’s Facebook page, too—you never know when a special giveaway might pop up! Get ready for a week dedicated to celebrating YOU💙

Run for Your Lives Is Here! 👻

Our October LiveWell Challenge is back and creepier than ever

Ready to run from the spooky season? 👀 The latest RDI LiveWell challenge is here! Throughout October, walk or run a collective 30 miles to earn the brand-new Run for Your Lives LiveWell T-shirt featured above. You can use any app that tracks distance in miles, including Strava, to keep track of your progress. Once you’ve reached 30 miles, post all your proof in one post on the RDI LiveWell Facebook page with your completed distances. Just remember, the final day to submit is Sunday, November 1! Lace up and let’s get movin’, RDI! 🏃‍♂️🎃

Celebrating Mexican Independence Day

Check out how Hermosillo and Nogales celebrated below!

Our Hermosillo and Nogales teams brought the spirit of Mexican Independence Day to life with colorful celebrations filled with culture, food, and plenty of team spirit! Employees dressed in traditional Mexican attire, competed in a salsa-making challenge, enjoyed tacos and donuts, and more. Thank you to everyone who helped make these celebrations such a fun way to recognize and celebrate Mexico’s rich culture and history!

Supporting Our Employee Entrepreneurs

Hope everyone enjoyed Henderson's Summer Vendor Market!

The Henderson Summer Vendor Market gave employees the chance to put their side hustles and small businesses in the spotlight! 🛍️ From handmade goods to unique products and services, coworkers had the opportunity to shop from and support the talented entrepreneurs right here at RDI. Thanks to everyone who participated, whether you were selling, shopping, or simply stopping by to show your support!

🌊Making a Splash in Hermosillo

Looks like a fantastic time at their summer pool party!

Hermosillo turned up the summer fun with a pool party filled with swimming, good food, plenty of laughs, and even better company! ☀️🏊‍♀️ Employees had the chance to kick back, cool off, and enjoy some well-deserved time together outside of work. Thanks to everyone who came out and made it such a memorable day!

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Bridging the Gap: Mastering Sales and Customer Service

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Vol. 5, Issue 9 |  September 25, 2026